• To match tourists with verified local guides based on spoken languages, cities, and monument expertise.
• To process booking confirmations, invoice receipts, and immediate cancellations or refunds.
• To prevent fraudulent listings, impersonation, and unauthorized off-platform commercial touting.
• To provide grievance arbitration and customer assistance during active field tours.

With your explicit consent on mobile devices, we collect approximate or precise location coordinates to show available tour guides operating in your immediate destination (e.g., within Agra, Jaipur, Delhi, or Varanasi).

World Views does not store your raw credit/debit card numbers, CVVs, or UPI PINs. All financial transactions are tokenized and processed via RBI-authorized, PCI-DSS certified payment gateways. We retain only the transaction ID, payment status, timestamp, and amount to manage booking statuses and issue legitimate refunds.

We strictly adhere to zero-sale data practices. Personal details are disclosed only under these operational requirements:

• Between Matched Parties: When a booking is confirmed, relevant details (traveler name, tour start time, agreed rendezvous point) are shared with the assigned guide.
• Authorized Law Enforcement: We comply with lawful requests issued by Indian judicial authorities or tourism law enforcement bodies when mandated by applicable statutes.

We utilize modern transport layer security (TLS/SSL encryption), hardened cloud databases with strict role-based access controls, and periodic vulnerability checks to protect user profiles against unauthorized interception or tampering.

Privacy Support & Grievance Contact

If you have questions regarding our data practices or wish to file a grievance, reach out to our team: